Dime Galapchev

From 04/11/2024 to 30/04/2025

Paired Teams

AI-Powered Insurance Operations Platform for the US Market

Temple University

Dime Galapchev is the CEO and CTO of FinqUP, with extensive experience as a network and AI engineer. Previously, he worked with financial institutions on PR and marketing automation solutions. Dime combines deep technical expertise in AI development with business acumen, enabling him to lead FinqUP’s development of sophisticated AI solutions for the insurance industry. His background spans voice technology, natural language processing, and secure integration frameworks. Dime is passionate about transforming traditional insurance operations through AI, making services more accessible, efficient, and cost-effective while maintaining high-quality customer experiences.

FinqUP is bringing its AI-powered insurance operations platform to the US market. Our technology transforms customer service and claims processing through voice AI agents that operate across 165 languages, reducing operational costs by 90% while improving customer experience. The US insurance industry faces significant challenges with high call center costs, processing inefficiencies, and poor customer experiences. Our solution addresses these issues by automating routine interactions while providing human-like conversations, 24/7 availability, and seamless integration with existing systems. The NGI Enrichers program is helping us adapt our European success to the US market and establish strategic partnerships.

• In process of establishing a Delaware C-Corporation as the foundation for US operations
• Developed go-to-market strategy for US insurance market entry
• Engaged with potential insurance clients and technology partners for pilot programs
• Refined our product offering based on US market requirements and compliance needs
• Initiated IP transfer process and technical adaptation for US market specific needs
• Created demonstration environment specifically for US insurance use cases
• Established connections with Philadelphia’s insurance innovation ecosystem
• Developed partnership framework for US co-development and distribution

• Testing technologies on the market in the US: Conducted market validation with US insurance carriers and brokers
• Strengthening innovation collaboration with the US: Talking about initiating partnership discussions with Temple University’s research programs.
• Building solid connections and partnerships in the US: Established relationships with Philadelphia insurance innovation stakeholders
• Accelerated contacts/engagements with investors: Connected with US-based VC firms specializing in insurtech
• Accelerated business partnerships: Initiated discussions with insurance technology providers for integration
• Fundraising: Developed investment strategy for US-focused seed round
• Start-up establishment: Completed initial legal setup for US entity